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0 votes
I've had a few matches that I've listed and they'll be open for a few days then I'll get complaints that people can't register and the match is closed. I log in and check the dashboard and sure enough, the status keeps changing back to closed a few days after it opens.

Is there a fix underway for this?
asked by (220 points)

2 Answers

0 votes
I haven't had this problem although if I'm logged in, I can always register for any of my own matches if I'm logged in. I have to open it in another browser or log out to check that the open/closed status is correct.

On the match setup page there is "Status" (Open/Closed) and then there are the registration opens and closes dates. I would check to make sure you have your dates correct. It's totally possible there is an actual problem with the software too.
answered by (2.7k points)
I've certified the open close dates for the match and it will still be closed.
0 votes
Anyone have any insight into this? It's still happening consistently after a match is pre-scheduled.

I had a match open up on 5/30, I went in today and it was showing as closed.
answered by (220 points)